Privacy Policy

Version 2026-06-27 · Pure Pay LLC

1. What we collect

Account details (name, email, phone), workspace and payment records you create, vendor and customer records you add, information from integrations you connect (such as QuickBooks Online), and technical data such as IP address, device, and sign-in activity.

2. Bank details

Vendor and customer bank account details are transmitted securely to Moov Financial, Inc. for payment processing. Pure//Pay stores bank account numbers only in encrypted form and displays only the last four digits.

3. How we use information

To operate the service (payments, approvals, reconciliation, notifications), verify identity through our payment partner, secure accounts (including two-factor authentication and session monitoring), provide support, and meet legal obligations. We do not sell personal information.

4. Sharing

We share information with service providers who operate the platform on our behalf — including Moov (payments), Intuit (QuickBooks sync at your direction), email delivery providers, and cloud infrastructure — and when required by law.

5. AI features

If your workspace enables AI features (such as bill extraction), documents you submit are processed by the configured AI provider solely to provide those features.

6. Retention

We retain records as long as your workspace is active and as required for financial recordkeeping and legal obligations, then delete or de-identify them.

7. Security

We use encryption in transit and at rest for sensitive fields, role-based access controls, audit logging, and session controls. No system is perfectly secure; notify us immediately of suspected unauthorized access.

8. Your choices

You can access and update profile information in the app, and request account deletion or a copy of your data at support@purepay.online. Vendors may manage their own details through the vendor portal.

9. Changes & contact

We may update this policy; the version date below governs. Pure Pay LLC, Charlotte, North Carolina — support@purepay.online.

Accounts payable, approvals, and ACH payments for U.S. businesses — customizable to your workflow, integrated with your ERP.

Legal

Pure Pay LLC · Charlotte, North Carolina

Pure//Pay is a software platform and is not a bank. Banking and ACH payment services are provided by Moov Financial, Inc. and its partner financial institutions. Availability of funds and settlement times are subject to the ACH network and applicable bank processing schedules and cut-off times. Bank account details are encrypted at rest and transmitted securely to Moov. Nothing herein constitutes legal, tax, or financial advice. © 2026 Pure Pay LLC.