Privacy Policy
Version 2026-06-27 · Pure Pay LLC
1. What we collect
Account details (name, email, phone), workspace and payment records you create, vendor and customer records you add, information from integrations you connect (such as QuickBooks Online), and technical data such as IP address, device, and sign-in activity.
2. Bank details
Vendor and customer bank account details are transmitted securely to Moov Financial, Inc. for payment processing. Pure//Pay stores bank account numbers only in encrypted form and displays only the last four digits.
3. How we use information
To operate the service (payments, approvals, reconciliation, notifications), verify identity through our payment partner, secure accounts (including two-factor authentication and session monitoring), provide support, and meet legal obligations. We do not sell personal information.
4. Sharing
We share information with service providers who operate the platform on our behalf — including Moov (payments), Intuit (QuickBooks sync at your direction), email delivery providers, and cloud infrastructure — and when required by law.
5. AI features
If your workspace enables AI features (such as bill extraction), documents you submit are processed by the configured AI provider solely to provide those features.
6. Retention
We retain records as long as your workspace is active and as required for financial recordkeeping and legal obligations, then delete or de-identify them.
7. Security
We use encryption in transit and at rest for sensitive fields, role-based access controls, audit logging, and session controls. No system is perfectly secure; notify us immediately of suspected unauthorized access.
8. Your choices
You can access and update profile information in the app, and request account deletion or a copy of your data at support@purepay.online. Vendors may manage their own details through the vendor portal.
9. Changes & contact
We may update this policy; the version date below governs. Pure Pay LLC, Charlotte, North Carolina — support@purepay.online.